Does your IT sleep? Nor does ours.

Managed IT Services

We realize IT doesn’t operate on a 9 to 5 schedule.  In fact, IT never sleeps.

With Design2Web’s fully managed IT services and technical support, you can rest assured that your IT needs are taken care of 24 hours per day, 7 days per week and 365 days per year.  Call us at 11 PM on a weekday, or even 7 PM on a Sunday, and we would be happy to help you out.

By allowing Design2Web to manage your IT infrastructure, you can focus on growing your business and increasing employee productivity, all while decreasing IT risks and keeping costs under control.

We use a proactive approach to handling IT issues, instead of the usual reactive (break/fix) model.  As a result, we have saved clients from losing valuable data (and time) weeks before their hard drive crashed. Isn’t prevention better than cure?

Our managed IT services are available at a fixed-cost, at a fraction of what a full-time IT staff member or department would cost, saving your organization thousands of dollars. Read our blog posts to learn more.

We can also operate as an extension of your existing IT department (co-managed IT), lending a hand during business hours, after-hours and on weekends.  We work with various channel partners worldwide, respecting existing agreements.  And yes, we also perform Cisco integrated services router (ISR) deployments and support Macs (OS X 10.x, macOS 10.x, macOS 11).

We support all of the following proprietary software and online services for lawyers, doctors, pharmacies and medical clinics: Brief Convey, BC OnlineESILaw, ExcellerisComVida EMS / HR, Catalyst oneMAR, GoldCare, WinRX, KrollOscar EMR and Klinix. In addition, we support proprietary applications from Fraser Health Authority and First Nations Health Authority. We understand the mission-critical IT needs of health care and extended care facilities, and always deliver on-time, every time.

We support Oracle MICROS Point-of-Sale (POS) software and hardware for restaurants and pubs.  We also support Sage 50 and QuickBooks, including multi-user configuration and data migration.

Got VoIP? As an authorized 3CX partner, we support cloud and on-premises installations, and maintenance of the 3CX IP PBX phone system.

Contact us to get started. Read testimonials from our clients.

MSPs: Need an extra hand or two after hours or on weekends?  We have helped a couple of local MSPs with their clients (under NDA).  Outsource your IT support (as needed) for one flat hourly rate. No surprises.


95% of support requests are attended to immediately, or within 15 minutes.

Q. Do you support month-to-month IT service contracts?

A. Yes, we also support the traditional break/fix model if you are opposed to fixed-term IT service contracts. We recommend managed IT services for businesses that require proactive, 24/7 monitoring and management of their network and PCs.

Design2Web offers a range of managed IT services and solutions that are customized for your small or medium business (SMB):

24 x 7 x 365 Proactive Remote Monitoring and Management (RMM) of Your IT Infrastructure with Complete Endpoint Protection
Automated Daily Data Backups and Rapid Disaster Recovery
Data Migration, Data Recovery and Replication
Email Hosting: with spam and malware filtering, plus redundancy
Network Security: firewalls, VPNs, intrusion detection (IDS) and prevention,  threat detection, plus monitored malware and ransomware protection
PC and Server Maintenance: repair, upgrades, patch and update management for Linux, Mac and Windows
Printer Configuration, Monitoring and Management
Remote Technical Support: software installation and configuration included
Web Hostingfrom our 100% owned dedicated servers in BC, Canada
Managed IT Column, Technician, Network Cabling

Schedule your free consultation now.