Remote control for your PCs and servers.

On-Site and Remote IT Support

Design2Web offers remote IT support to businesses in BC, all over Canada and the United States. In addition, we support employees working from home.

After providing us with mutual verbal or electronic consent, we securely connect to your PC or server over the Internet to correct technical issues. We support computers running the following operating systems: Linux, macOS, Solaris, Windows, Windows Server and UNIX.

Did you know that 80% to 90% of technology and technical support can be done remotely?

Remote IT support minimizes technician travel time and increases your operational efficiency by drastically reducing resolution time.

Levels of technical support we provide include: tier 1 (basic), tier 2 (in-depth), tier 3 (expert) and tier 4 (external vendor support).

We remotely manage PCs, servers, VoIP phones and other networked endpoints for our business clients using redundant, Gigabit Internet connectivity.

We support small businesses and medium-sized organizations ranging from 3 to 500 users.

Let us be your magic IT support button.

Remote Support, Laptop Repair, Fix, Abbotsford, Surrey, Langley, Vancouver

Common tasks we perform remotely:

Application installation and configuration
Data backup and restore
Email configuration and Microsoft 365 migration
Linux patches and updates
Malware, spyware and ransomware removal
Windows Server administration, monitoring and maintenance
Technical support and troubleshooting
Web server configuration
Windows update installation

Benefits of Remote Support:


One flat, hourly rate for remote assistance during or after working hours, billable in 15-minute increments.


We can fix a problem within minutes that may otherwise require an on-site visit.

Fast Response Time

Need it done now? We can usually fix a problem while you are still on the phone.


We can connect after hours to minimize interruptions during employee working hours.


We can work on multiple PCs at your office simultaneously to save on support costs.

No Geographic Restrictions

We can connect to any PC or server anywhere in the world.

Proactive Maintenance

We can see and fix issues (or risks) before they become problems.

Secure, Encrypted Connections

All remote support sessions are made using military-grade, 256-bit AES encrypted connections.

Schedule your free consultation now.

Comments are closed.