Remote control for your PCs and servers.
On-Site and Remote IT Support
Design2Web offers remote IT support to businesses in BC, all over Canada and the United States. In addition, we support employees working from home.
After providing us with mutual verbal or electronic consent, we securely connect to your PC or server over the Internet to correct technical issues. We support computers running the following operating systems: Linux, macOS, Solaris, Windows, Windows Server and UNIX.
Did you know that 80% to 90% of technology and technical support can be done remotely?
Remote IT support minimizes technician travel time and increases your operational efficiency by drastically reducing resolution time.
Levels of technical support we provide include: tier 1 (basic), tier 2 (in-depth), tier 3 (expert) and tier 4 (external vendor support).
We remotely manage PCs, servers, VoIP phones and other networked endpoints for our business clients using redundant, Gigabit Internet connectivity.
We support small businesses and medium-sized organizations ranging from 3 to 500 users.
Let us be your magic IT support button.
Common tasks we perform remotely: