Choosing An MSP For 2021

Written by: Jay H.

Believe it or not, 2020 is coming to an end soon. This year is not one history will remember fondly, and many are eagerly awaiting the blank slate that 2021 will provide. Many businesses may have realized their current managed IT services provider (MSP) is not as adequate as expected and want to switch providers for the new year. So, how do you know that your choice is the right one for your organization? Consider the following factors when choosing an MSP for 2021:

Expertise

Your MSP needs to be knowledgeable in various IT fields, including cloud computing, cybersecurity, software development, and onsite and remote IT support. They also need to stay up-to-date on new cybersecurity and IT developments, especially considering cybercrime has been on the rise since the start of the COVID-19 global pandemic. Your MSP must be ahead of the curve, anticipate changes, and prepare for incidents.

Outstanding reputation

Your MSP should have an established reputation and a long list of happy clients. Check third-party websites for unbiased opinions to ensure that your chosen MSP successfully addressed their clients’ IT concerns.

Availability

Imagine that your critical business functions go offline, and your MSP is nowhere to be found. Nightmarish, right? That’s why you need an MSP who has 24/7 accessibility in case of emergencies. So, if something goes awry, your MSP can immediately work to rectify the situation and restore your business’s mission-critical assets. You can sleep soundly knowing your MSP has your back.

Cloud adoption

More and more businesses are embracing cloud technology. Cloud computing allows organizations to access data from anywhere and acts as a disaster recovery measure. Therefore, find an MSP who readily utilizes cloud technology and can show you how it can benefit your organization.

Commitment

An adequate MSP wants to build a long-term partnership between your organization and theirs. They show a genuine interest in your business and ask questions about your business’s vision and goals. Make sure the MSP you choose demonstrates a commitment to furthering your firm.

Choosing an MSP for 2021 and Beyond

As you can tell, the right MSP should satisfy several criteria to make sure they’re the right fit for your organization. Are you looking for an MSP who exceeds all of these factors? Consider contacting us today and see how we can serve your organization.