Written by: Jay H. Believe it or not, 2020 is coming to an end soon. This year is not one history will remember fondly, and many are eagerly awaiting the blank slate that 2021 will provide. Many businesses may have realized their current managed IT services provider (MSP) is not as adequate as expected and want to switch providers for
Written by: Jay H. You have enough to concentrate on your business. Why add managing your own IT services to the list? Outsource your IT services to take the workload off yourself and gain the following benefits: You Save On Costs Attracting, retaining, and training IT staff is expensive. You have to pay their wages even if their services aren’t always
Written by: Jay H. There comes the point when you must choose an IT services team for your business. So, should you outsource to an MSP or hire in-house IT personnel? Which is better for your business? Learn about both options and decide which is best suited for you. In-House IT Having an in-house IT support team allows businesses to
Written by: Jay H. Unproductive employees cost the North American economy over $350 billion annually. According to a survey conducted by iQ Offices, 57% of employees say they are distracted at the workplace, and many estimate they lose up to two hours each day in productivity. It’s apparent that unproductive employees significantly impact your business. However, transforming your underperformers into
Written by: Jay H. What Is Ransomware? Cybercriminals use several measures to exploit people for money, and ransomware is one of them. Ransomware is a form of malware that denies users access to their files through encryption until the attacker receives ransom payment. Once the user pays the ransom, there is no guarantee that the victim will recover their files.
Written by: Jay H. IT support has many levels to it, each devoted to resolving user issues as efficiently as possible. After reading this article, you will be familiar with the different tiers of IT support and each level’s capabilities. The Role of IT Support Technical support assists users of products or services. Usually, IT support helps customers solve specific
Written by: Jay H. If you’ve ever used a slow computer, you know the frustrations an underperforming PC can cause. A sluggish computer can make routine tasks, such as opening a browser, take minutes instead of seconds. Fortunately, there are simple steps you can take to give your PC’s performance a boost. Use these five recommendations to help speed up
Written by: Evelyn K. Edited by: Avinesh B. A managed service provider (MSP) is an information technology (IT) professional that assumes responsibility for providing a specific collection of services, either proactively, remotely, on-site or as otherwise required. With an experienced MSP, a company is assured significant cost savings and revenue improvement, increased worker quality, workforce insight, and greater regulatory compliance. Thus, many organizations