Written by: Jay H. Businesses everywhere depend on technology for daily operations. Everything from computers to phones to networks to servers needs management, or else business operations could grind to a halt if something goes wrong. However, many small-medium businesses do not have the resources to maintain their own IT and turn to a managed IT services provider to

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Written by: Jay H. You have enough to concentrate on your business. Why add managing your own IT services to the list? Outsource your IT services to take the workload off yourself and gain the following benefits: You Save On Costs Attracting, retaining, and training IT staff is expensive. You have to pay their wages even if their services aren’t always

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Written by: Jay H. IT support has many levels to it, each devoted to resolving user issues as efficiently as possible. After reading this article, you will be familiar with the different tiers of IT support and each level’s capabilities. The Role of IT Support Technical support assists users of products or services. Usually, IT support helps customers solve specific

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Written by: Evelyn K. Edited by: Avinesh B. A managed service provider (MSP) is an information technology (IT) professional who assumes responsibility for providing a specific collection of services, either proactively, remotely, on-site or as otherwise required. With an experienced MSP, a company is assured of significant cost savings and revenue improvement, increased worker quality, workforce insight, and greater regulatory

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