Written by: Jay H. Businesses everywhere depend on technology for daily operations. Everything from computers to phones to networks to servers needs management, or else business operations could grind to a halt if something goes wrong. However, many small-medium businesses do not have the resources to maintain their own IT and turn to a managed IT services provider to

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Written by: Jay H. Believe it or not, 2020 is coming to an end soon. This year is not one history will remember fondly, and many are eagerly awaiting the blank slate that 2021 will provide. Many businesses may have realized their current managed IT services provider (MSP) is not as adequate as expected and want to switch providers for

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Written by: Jay H. Cloud hosting has grown in popularity in recent years. In fact, by the end of 2020, sixty-seven percent of enterprise software infrastructure is projected to become cloud-based. So, why are so many organizations migrating to the cloud? Learn all of the benefits of cloud computing with us. Cost-Efficient One of the biggest reasons businesses say they

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Written by: Jay H. You have enough to concentrate on your business. Why add managing your own IT services to the list? Outsource your IT services to take the workload off yourself and gain the following benefits: You Save On Costs Attracting, retaining, and training IT staff is expensive. You have to pay their wages even if their services aren’t always

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Written by: Jay H. There comes the point when you must choose an IT services team for your business. So, should you outsource to an MSP or hire in-house IT personnel? Which is better for your business? Learn about both options and decide which is best suited for you. In-House IT Having an in-house IT support team allows businesses to

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Written by: Jay H. IT support has many levels to it, each devoted to resolving user issues as efficiently as possible. After reading this article, you will be familiar with the different tiers of IT support and each level’s capabilities. The Role of IT Support Technical support assists users of products or services. Usually, IT support helps customers solve specific

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  Written by: Jay H. Cybercriminals have been taking advantage of the coronavirus pandemic to target individuals and organizations. A report released by cybersecurity vendor Nuspire details the latest cybersecurity threats and how to protect yourself against them. Nuspire analyzed more than 90 billion traffic logs from the first quarter of 2020 and found malware, botnets, and exploits as the most

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Written by: Evelyn K. Edited by: Avinesh B. A managed service provider (MSP) is an information technology (IT) professional who assumes responsibility for providing a specific collection of services, either proactively, remotely, on-site or as otherwise required. With an experienced MSP, a company is assured of significant cost savings and revenue improvement, increased worker quality, workforce insight, and greater regulatory

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