Tag: Computer Support


5 Benefits Of Remote IT Support

Written by: Jay H. Companies today understand the need for IT support to keep operations up and running. However, instead of depending on the most “computer-literate” person in the room or an in-house IT team, many organizations turn to managed IT service providers (MSPs) to handle their IT needs remotely. Here are some of the benefits you and your organization

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Choosing An MSP For 2021

Written by: Jay H. Believe it or not, 2020 is coming to an end soon. This year is not one history will remember fondly, and many are eagerly awaiting the blank slate that 2021 will provide. Many businesses may have realized their current managed IT services provider (MSP) is not as adequate as expected and want to switch providers for

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How To Tell If Your Computer Has A Virus

Written by: Jay H. Computer viruses do more than only slow down your computer – they can impact your PC’s functions, download more malware, spread to other computers, and delete or steal your files. So, learn how to tell if your computer has a virus and how to prevent them from infecting your PC in the first place. Types Of

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Coronavirus Cyberthreats in 2021

Written by: Jay H. The coronavirus has impacted all aspects of our lives, including cyberspace. Businesses were forced to quickly transition their workforces to remote environments, creating opportunities for cybercriminals to strike. As the pandemic continues into 2021, expectations are that these attacks will increase. In a report released by cyber threat intelligence provider Check Point Research, there are three

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5 Reasons You Should Outsource Your IT Services

Written by: Jay H. You have enough to concentrate on your business. Why add managing your own IT services to the list? Outsource your IT services to take the workload off yourself and gain the following benefits: You Save On Costs Attracting, retaining, and training IT staff is expensive. You have to pay their wages even if their services aren’t always

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In-House IT vs. MSP: Which Is Better?

Written by: Jay H. There comes the point when you must choose an IT services team for your business. So, should you outsource to an MSP or hire in-house IT personnel? Which is better for your business? Learn about both options and decide which is best suited for you. In-House IT Having an in-house IT support team allows businesses to

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6 Ways to Increase Employee Productivity

Written by: Jay H. Unproductive employees cost the North American economy over $350 billion annually. According to a survey conducted by iQ Offices, 57% of employees say they are distracted at the workplace, and many estimate they lose up to two hours each day in productivity. It’s apparent that unproductive employees significantly impact your business. However, transforming your underperformers into

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4 Tiers of IT Support Explained

Written by: Jay H. IT support has many levels to it, each devoted to resolving user issues as efficiently as possible. After reading this article, you will be familiar with the different tiers of IT support and each level’s capabilities. The Role of IT Support Technical support assists users of products or services. Usually, IT support helps customers solve specific

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5 Ways To Speed Up Your Computer

Written by: Jay H. If you’ve ever used a slow computer, you know the frustrations an underperforming PC can cause. A sluggish computer can make routine tasks, such as opening a browser, take minutes instead of seconds. Fortunately, there are simple steps you can take to give your PC’s performance a boost. Use these five recommendations to help speed up

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7 Tips: Finding a Managed IT Services Provider

Written by: Evelyn K. Edited by: Avinesh B. A managed service provider (MSP) is an information technology (IT) professional that assumes responsibility for providing a specific collection of services, either proactively, remotely, on-site or as otherwise required. With an experienced MSP, a company is assured significant cost savings and revenue improvement, increased worker quality, workforce insight, and greater regulatory compliance. Thus, many organizations

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