2
Jun

4 Tiers of IT Support Explained

Written by: Jay H. IT support has many levels to it, each devoted to resolving user issues as efficiently as possible. After reading this article, you will be familiar with the different tiers of IT support and each level’s capabilities. The Role of IT Support Technical support assists users of products or services. Usually, IT support helps customers solve specific

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24
May

5 Ways To Speed Up Your Computer

Written by: Jay H. If you’ve ever used a slow computer, you know the frustrations an underperforming PC can cause. A sluggish computer can make routine tasks, such as opening a browser, take minutes instead of seconds. Fortunately, there are simple steps you can take to give your PC’s performance a boost. Use these five recommendations to help speed up

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19
May

Report: Password Recklessness Puts Millennials At Risk

Written by: Jay H. Three-quarters of millennials are using the same password for more than ten different accounts, apps, and devices, according to a report conducted by Clario and OnePoll. Alarmingly, some even admitted they were using the same password for over fifty different accounts! These acts of password recklessness are putting millennials at risk. The concerning survey sheds light

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13
May

Study: The Greatest Cybersecurity Threats to Canadian Organizations

Written By: Jay H. Ransomware and business email compromise are the leading cybersecurity threats to Canadian organizations, according to a new report. In its annual Canadian Cybersecurity Trends Study, law firm Blakes notes tactics that rely on human error are on the rise. “We have observed that more sophisticated ransomware variants are emerging at an accelerated rate,” said the report’s

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7
May

5 Online Marketing Methods Proven To Work

Written by: Jay H. The world has gone digital. Online marketing is essential to reach your audience. Need some ideas on ramping up your online marketing efforts? Here are five ways to reach out to your client base through online marketing methods: Webinars A webinar, or web-based seminar, is an online real-time video conference. This event allows participants to join

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28
Apr

Report: Targeted Attacks Are Leading Cybersecurity Incidents

Written by: Jay H. According to a report released by security vendor Positive Technologies, cybercrime is on the rise, and targeted attacks are the leading cybersecurity incidents. Using data collected last year, the organization found that targeted attacks made up 60 percent of incidents, a 5 percent rise from 2018. The top sectors targeted were government, industry, healthcare, science, education,

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21
Apr

5 Best Video Conferencing Apps Compared

Written by: Jay H. Organizations and individuals alike have been flocking to video conferencing tools to keep in contact while working remotely. With so many video conferencing apps available, which one is most appropriate for which situation? We’ve evaluated five popular video conferencing apps: FaceTime Automatically integrated into Apple devices, FaceTime is a useful application for Apple enthusiasts. With one

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17
Apr

Coronavirus: Email Phishing On The Rise

Written by: Jay H. Amongst the chaos created by the coronavirus, scammers are scheming ways to capitalize on peoples’ fears. According to security firm Barracuda Networks, the amount of coronavirus-related email phishing attacks has steadily increased since January. Also, there has been an unprecedented spike since the end of February, with a 667 percent increase in coronavirus email phishing. From

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13
Apr

Report: Latest Cybersecurity Threats And How To Protect Yourself

  Written by: Jay H. Cybercriminals have been taking advantage of the coronavirus pandemic to target individuals and organizations. A report released by cybersecurity vendor Nuspire details the latest cybersecurity threats and how to protect yourself against them. Nuspire analyzed more than 90 billion traffic logs from the first quarter of 2020 and found malware, botnets, and exploits as the most

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10
Apr

Zoom: Privacy and Security Issues

Written by: Jay H. The increase of remote workers and students due to the coronavirus pandemic has let the Zoom video conferencing app see a surge of users. Its simple interface has made it the default video chat platform for millions. Going from 10 million users in December to 200 million in March, Zoom is the No. 1 most downloaded

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